Give your workers the experience they expect with managed IT services.

Modern, tech-savvy employees want the freedom to work on their own terms. That means mobility and self-service are no longer just nice to have; they’re expected. See how Insight’s managed workplace services help your business exceed expectations while staying on budget.

What “shift left” can do for you

Our managed workplace services strategy aims to help businesses implement solutions that anticipate user needs and provide proactive resolutions. We call this “shift left.”

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  • Level -1

    Automated icon
    Automated, proactive & preventative self-heal
  • Level 0

    Instant help icon
    Instant & highly intelligent self-help
  • Level 1

    Assisted support icon
    Modern options for live assisted support
  • Level 2

    Coordinated support icon
    Escalated & coordinated on-site support
  • Level 3

    Complex services icon
    Orchestrated, complex & technical admin services
  • Level -1: Automated, proactive & preventative self-heal
  • Level 0: Instant & highly intelligent self-help
  • Level 1: Modern options for live assisted support
  • Level 2: Escalated & coordinated on-site support
  • Level 3: Orchestrated complex, technical admin services

By moving away from traditional service models and incorporating automation and self-service, managed IT services elevate employee experiences while reducing help desk ticket volumes.

Is your company successfully shifting left?

Our managed IT services resource center provides information to help measure your progress. Through tailored content recommendations, we’ll help you dig deeper to identify optimization opportunities. Just answer one simple question to learn more about your current state.

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Your service desk could be working smarter.

If your IT team is spending more time maintaining than innovating, they aren’t doing their best work. Using automation and self-service, our managed service desk solutions free your IT staff from the backlog of routine service requests that fill up most of their workdays.

If you need on-site support, we can deploy technicians to provide deskside services at your location. Whether you want to extend your support team or need technical guidance for a project, we can help.

Our certified support technicians can
be at your side or available remotely for:

  • Service desk operation
  • Process automation
  • Incident resolution
  • Engineering services

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Procure. Deploy. Maintain. Repeat.

Keeping up with the technology curve can be a challenge, especially with game-changing innovations continuously rolling out. Our technology deployment and IT governance services will help you stay in stride with each new trend.

We supply the oversight your operation needs to efficiently handle IT maintenance and device replacement across multiple sites. When it’s time to retire outdated IT, we provide the logistics and technical expertise to help you deploy new technology with speed, uptime and cost savings.

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Looking for full-service device management?

When it comes to modern device management, Device as a Service (DaaS) is the most comprehensive. Insight DaaS combines configuration and deployment services with ongoing maintenance, managed support and flexible financing options.

We offer a variety of devices and Operating Systems (OS) so you can easily implement a Choose Your Own Device (CYOD) program for your employees. There’s no better way to improve productivity while ensuring efficiency and consistency across your business.

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Transforming your workplace takes Insight.

Managed workplace services will help you optimize operations and build the work environment of tomorrow.

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Driving consistent and confident improvement

Technology moves fast, and change is inevitable. To get the entire organization on the same page and ensure you’re making the right updates, both IT governance and change management are crucial.

IT governance defines your procurement strategy, tying technology purchases to business objectives and reducing unapproved purchases. Change management focuses on increasing user adoption of new technologies. Insight provides both, so you get the best return on your IT investments.

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Ready to begin your managed IT services journey?

Our Workplace Services Assessment can help. This free evaluation puts our technical and strategic expertise to work to gauge your organizational effectiveness in three key areas: technology, end-user support and device management.

By the end of the assessment, you’ll gain full visibility into your IT environment with a:

  • Major findings report
  • Transformation roadmap
  • Implementation proposal

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Start building your connected workforce.

We’ll help you construct a comprehensive workforce management strategy so you can remain competitive and attract and retain top talent. Connect with our specialists by completing the contact form or using one of the two options below.


Let's connect

Let's connect